At Praxis Hospital, we are committed to protecting the privacy and confidentiality of our patients’ personal and health information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information as per Indian healthcare guidelines, including the Information Technology Act, 2000, and the Indian Medical Council (Professional Conduct, Etiquette, and Ethics) Regulations, 2002.
Information We Collect
We collect personal information that is necessary for providing healthcare services and for other related purposes. This may include:
- Personal Identification Information: Name, age, gender, address, phone number, email address, and emergency contact details.
- Medical Information: Medical history, diagnosis, treatment plans, medications, lab results, imaging reports, and other health-related information.
- Financial Information: Insurance details, payment history, and billing information.
How We Use Your Information
We use your personal information to:
- Provide medical care and treatment.
- Communicate with you regarding your medical care.
- Process payments and insurance claims.
- Conduct medical research and improve healthcare services.
- Comply with legal and regulatory requirements.
Information Sharing and Disclosure
We may share your personal information with:
- Healthcare professionals involved in your care.
- Third-party service providers who assist us in providing services (e.g., billing, IT support).
- Insurance companies for claim processing.
- Regulatory and government authorities as required by law.
- Other entities with your explicit consent.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encryption, access controls, and regular security audits.
Your Rights
You have the right to:
- Access your personal information.
- Request correction of any inaccuracies in your personal information.
- Withdraw your consent to the use of your personal information, subject to legal and contractual restrictions.
- Lodge a complaint with the relevant regulatory authority if you believe your privacy rights have been violated.
Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve any disputes.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we will notify you of significant changes through our communication channels.
Contact Us
If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact us at:
Hospital Address: H No:7-49, Plot No – 74, next to Brown Bear Bakery, Rajendranagar Mandal, Hydershakote, Hyderabad, Telangana
Contact us: 070327 14271
Email us: praxishospitals@gmail.com